Sutter Pediatric Urgent Care - Palo Alto

I have been to this facility multiple times for our family. In the recent months, Doctors are exceptional, they not allow provide a care at the clinic but are very good in follow up proactively. Facility is very well kept with ample space for waiting room allowing good social distancing. There are some improvements that could help a lot: 1) decrease wait times : it's currently upto to 2-3 hours 2) a place for patients to rest : sitting for 2 hours is not the most Comfortable position for many who are already in a state that they have to come to urgent care. At min provide an option of a buzzer to notify patients of their turn if patient decides to go rest in their... read full review

The place is really good. Came here with my kid having respiratory problems. Doctor saw him in less than 30 min. Very professional. Provided medicine right there . Very recommended

10/1/23 My husband and I are both medical providers (my own background is ER and Urgent Care) and we consistently have had phenomenal experiences at this urgent care. I made an appt at 12p (I had tried to claim the 9:15a but someone grabbed it before I could). I drove over around 9am and called just to let them know we were there in case they had any cancellations. They did, and they got us in within a few minutes of our arrival(!). This is so rare and unlikely, I was completely prepared to wait for 3 hours in my car — especially because the acuity of the injury was not super high, so I know if someone comes in with something more pressing we could/should get bumped.... read full review