Pediatricians in Palo Alto

“If your child is having a potentially serious medical problem, I can't imagine a better place to seek help than the Stanford Pediatric Emergency Room and Stanford Pediatric Intensive Care Unit at Lucile Packard Children's Hospital. Our young daughter's cold developed into breathing difficulty that a trip to UrgentCare couldn't resolve. Urgent Care referred us to the Lucile Packard Children's Hospital Pediatric ER. The ER admitted us and then after further treatment transferred my daughter to the Pediatric Intensive Care Unit so she could have continuous inhaled medication administered until her airways calmed down. I cannot say enough good things about the Pediatric ER and the Pediatric Intensive Care Unit. Every step of the way, they have designed the experience to be as comforting for the child and as comfortable for the parents as possible. In the Pediatric ER, children can watch Disney+ on iPads, which really helps when they're having to sit in a chair for hours and are hooked up to a breathing mask. They also drop by to offer toys for the child to play with. The decor of the entire facility is bright and warm. The Pediatric Intensive Care unit has a spacious private room. Parents are allowed to stay 24x7 with the child if they wish, and there's a sofa that folds out and joins with a chair to form an acceptable bed. There's a flat screen TV in front of the child's bed that also has Disney+ and other entertainment options. (I'm a screen time extremist, but these rules go out the window when the child is trapped in the ER or ICU!) A social worker drops by your first morning there to explain all the services that are available for children and families as the child is treated; they give you your mobile phone # if you have questions. They also deliver more toys for the child to play with. As you would expect, the care is state of the art with advanced life support protocols available as needed (which fortunately we didn't require!). The staff are amazing: smart, focused, attentive, warm, caring, and always available to support the child and parents at a moment's notice. There are great support services available for children and families who are experiencing a longer or more stressful stay (fortunately ours was neither) including a free coffee/bagel nook for parents, an on site cafeteria, the ability to purchase $10 meal tickets that let a parent order full meals off the in-room delivery menu if they wish to, a chapel, etc. The menu for in-room delivery is what you'd expect in breadth and quality from a good hotel or family restaurant. They write down on a whiteboard the names of all the people who are helping you and their roles to help the parents and children keep track of who does what. Since you'll be supported by (for example) a doctor, nurse, respiratory therapist, social worker, etc., this is helpful. You get a 1:1 nurse:child ratio in the PICU which is fantastic. The team is always available to spring into action to support the child if they are upset or if (for example) they prefer to use the regular toilet in the private en suite bathroom instead of the bedside potty. (The bedside potty is much more convenient for a child hooked up to breathing tubes and an IV line because you can just move them to it and back, but my daughter strongly preferred the regular toilet, so God bless the staff who would come by on no notice to switch her from the wall air to a tank and then roll the tank and IV stand over to the toilet and back and then reconnect her.) Strongest testament to the PICU is that my daughter obviously wanted to go home and sleep in her own bed that first night when she was unavoidably up five and a half hours past her bedtime and hooked up to a nasal cannula and IV line, but by her second morning in the PICU, she had calmed down and gotten used to the nasal cannula and IV line and announced that she wanted to stay there forever because they let her watch so much TV. She was singing again by the end of her first day in the PICU and disc“

“Physician followed up with calls and a referral within hours of the visit. Technician who drew blood samples was great.“

“My older child has had numerous pediatricians and specialists over the years and Dr. Benton is one of our favorites.“

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“Our son was born with a left sided unilateral cleft lip and bilateral cleft palate. After meeting with several cleft teams, my husband and I chose the team at Stanford because we heard incredible things about Dr. Choo and her use of the NAM, as well as the excellence of the plastic surgeons. Stanford was by no means the easier option for us, as we had to commute 4 hours each way-- the Stanford team was always willing to accommodate us by allowing us to meet virtually as needed. We first went to Stanford when our son was 6 days old and due to our commute, the team allowed us to do the impressions for the NAM device on the spot. We weren't expecting this but we were so grateful. For the next 13 weeks we used the NAM daily and were consulted by Dr. Choo. We have extreme fondness for Dr. Choo and her incredible talent and knowledge. By the end of our NAM process, Dr. Choo felt like family. She always took the time to explain each step in great detail and she made sure that we knew what was going on. We asked several questions and were never made to feel incompetent. Our son's cleft was a bit more complicated than normal and Dr. Choo made every effort to help us achieve the best results possible. Our son's cleft went from 22 mm wide to 5 mm at the end of our 13 week process. The only reason his cleft wasn't completely closed was because our son had tight tissue bands that would not allow his gum line to move any further without surgical treatment. It was Dr. Choo that recommenced these bands to be surgically corrected during our son's lip repair. We whole heartedly believe that Dr. Choo's care for our son set the stage for the amazing surgical results that were achieved by Dr. Lorenz. Dr. Choo's excellence, expertise, and attention to detail made this entire process as easy for us as possible. There is an emotional toll having a child born with a cleft, but each time we met with Dr. Choo we felt encouraged and empowered. We cannot begin to thank Dr. Choo and Dr. Lorenz enough for their beautiful work. The entire cleft team at Stanford is incredible and I would recommend them a million times over. The orthodontic expertise that Dr. Choo has is second to none and we hope to be able to continue to work alongside Dr. Choo as our son grows older and needs continual orthodontic care. Additionally, there is a high likelihood that our other children may also be born with a cleft and we hope that Dr. Choo remains a part of the Stanford team for a long time so we can continue to benefit from her NAM work. We have since spoken with many families within the cleft community that receive their cleft care at Stanford and each family speaks very highly of Dr. Choo, the cleft team, and the work of the talented plastic surgeons, Dr. Lorenz and Dr. Khosla. Thank you Dr. Choo, her assistant Marie, Dr. Lorenz, his fellows, our Speech Therapist Jenna, Nurses Elena and Lauren, and the rest cleft team-- we will forever be grateful for your care of our son and talents.“

“I took my grandma here to stabling care and the people here were really helpful, Erika the front desk lady was really friendly and helpful, she guided me trough the steps, dr anand was really nice I would definitely bring my grandma back for care here“