Lucile Packard Childrens Hospital: Long Michele MD

Lucile Packard Children's Hospital provides exceptional pediatric care in a comforting and supportive environment. The Pediatric Emergency Room and Pediatric Intensive Care Unit (PICU) are designed to ease the experience for children and parents, offering amenities such as Disney+ on iPads, toys, and a bright and warm decor. In the PICU, private rooms with flat-screen TVs and comfortable seating for parents are available. The hospital's staff is highly praised for being smart, focused, attentive, warm, and caring, providing state-of-the-art care with advanced life support protocols as needed. Support services for families include social workers, a free coffee and bagel nook, an on-site cafeteria, and in-room meal delivery. The hospital's team is dedicated to providing personalized care, with a 1:1 nurse-to-child ratio in the PICU. Families have expressed immense gratitude for the care received, citing the hospital's ability to provide emotional, mental, and financial support during challenging times. However, one reviewer did express disappointment with being turned away from the hospital during a subsequent visit.