I went to see about getting a new cleanser I was looking for an oil based cleanser. I was kindly greeted I, the nicest sales person who talk to me all about oil, cleansers, and what they do, and then asked me specific questions about my face and was able to recommend a few different products for me. They not only recommend products, but even made me some samples and explained each different sample and what it would do and even talked about the different price range. Everyone in the store was so nice and helpful. I can't wait to go back. I love shopping at Bluemercury Palo Alto!
April 2019
Excellent customer service! Bluemercury employees at this store made me feel special! They are the pros! I did not realized for a while that Macy's Stanford hides this treasure inside. Obviously, they location is hard to find inside of Macy's. But if you do find the store, you will get a great service, amazing skin care and make up advises, and a huge variety of high end brands. The stuff made me feel like a princess! I am definitely their customer forever!
I went to see about getting a new cleanser I was looking for an oil based cleanser. I was kindly greeted I, the nicest sales person who talk to me all about oil, cleansers, and what they do, and then asked me specific questions about my face and was able to recommend a few different products for me. They not only recommend products, but even made me some samples and explained each different sample and what it would do and even talked about the different price range. Everyone in the store was so nice and helpful. I can't wait to go back. I love shopping at Bluemercury Palo Alto!
Excellent customer service! Bluemercury employees at this store made me feel special! They are the pros! I did not realized for a while that Macy's Stanford hides this treasure inside. Obviously, they location is hard to find inside of Macy's. But if you do find the store, you will get a great service, amazing skin care and make up advises, and a huge variety of high end brands. The stuff made me feel like a princess! I am definitely their customer forever!