Nice office, friendly and helpful realtor. We’ll see how they do when we find a house.
October 2018
This review is for one of the Alain Pinel realtors, named Pearl You. I walked into the Alain Pinel San Francisco Marina location, and said I needed help finding a rental in Palo Alto. The lady at the front desk said they don't have Palo Alto rentals at that branch, but that she would be happy to send a company-wide (wow!) email to see if someone in the local Palo Alto area can help. An hour later, I got a call from Pearl You, and we talked about what things we were looking for in our rental. Couple of hours later, Pearl followed up with an email with some really helpful information about Palo Alto and the kinds of things we were looking for ( nearby volleyball, tennis,... read full review
August 2018
I would give negative stars if I could. Please stay away from them esp. Toni Ludwig. We worked with her on a bid and her lack of competence showed every step of the way. She does not explain the disclosures clearly and does a vague job of giving comps. Honestly any reasonable person who has average analytical skills can do better comp analysis and understand disclosures. When i asked her "what are the biggest risks you see based on disclosures", her response was "Oh, that's such a great question! No one has asked me ever!". Seriously - for someone who claims to have been in the business for decades, this should be baseline expectation. Thank God... read full review
Nice office, friendly and helpful realtor. We’ll see how they do when we find a house.
This review is for one of the Alain Pinel realtors, named Pearl You. I walked into the Alain Pinel San Francisco Marina location, and said I needed help finding a rental in Palo Alto. The lady at the front desk said they don't have Palo Alto rentals at that branch, but that she would be happy to send a company-wide (wow!) email to see if someone in the local Palo Alto area can help. An hour later, I got a call from Pearl You, and we talked about what things we were looking for in our rental. Couple of hours later, Pearl followed up with an email with some really helpful information about Palo Alto and the kinds of things we were looking for ( nearby volleyball, tennis,... read full review
I would give negative stars if I could. Please stay away from them esp. Toni Ludwig. We worked with her on a bid and her lack of competence showed every step of the way. She does not explain the disclosures clearly and does a vague job of giving comps. Honestly any reasonable person who has average analytical skills can do better comp analysis and understand disclosures. When i asked her "what are the biggest risks you see based on disclosures", her response was "Oh, that's such a great question! No one has asked me ever!". Seriously - for someone who claims to have been in the business for decades, this should be baseline expectation. Thank God... read full review