About AV Dental Surgery Center: Jonathan Nakano DMD, Alex Lopez, DDS and Luiza Portnoff DDS
AV Dental Surgery Center offers a range of dental services with a focus on patient care and comfort. The office is described as very clean with good parking and a friendly overall staff. Patients have highlighted the professionalism and knowledge of one of the doctors, who is noted for being confident and caring in his approach. However, experiences with another doctor have raised concerns. One patient reported feeling rushed and uncomfortable during a procedure, noting that the doctor appeared to have a short temper and was rude. This patient expressed discomfort during the treatment and felt threatened by the doctor's remarks about sedation. Despite this, they acknowledged that the office staff was responsive and apologized for the doctor's behavior, citing that they sometimes face staffing challenges. In contrast, the dental hygienist received high praise for her exceptional customer service and ability to make nervous patients feel at ease. One patient shared their positive experience after switching from a previous dentist, noting the hygienist's skill and the trust she was able to establish. Overall, AV Dental Surgery Center is recognized for its clean environment and friendly staff, though experiences may vary with different practitioners. The center appears to be a place where patients can find quality care, but it is advisable for those who may feel anxious about dental procedures to consider their comfort levels with specific doctors.
I went in to have my bottom wisdom teeth removed which were impacted. I don't usually have a good experience when it comes to dentists but Dr. Portnoff and her team were very kind and professional and put me at ease. The experience was even easier because I was sedated and didn't feel a thing. Now I just need to recover at home. Thank you to everyone at AV Dental Surgery Center.
I had my teeth cleaned with Maggie, and I'm happy to report that it was virtually pain free (I'm pretty wimpy). Then Dr. Lopez examined my teeth and said he could fix an implant that has given me issues for years! Oh yeah, I'm happy.
I’ve been a patient at this office for 3 years and have had 3 procedures with Dr. Alex Lopez. My experience has been consistently positive. The staff is friendly, patient and good at answering questions. The my procedures all had a straightforward recovery and good results. I am very happy with my experience here. Highly recommend!