I have been going to Palm Springs cleaners sporadically ( in Ralph's Center) for about 2.5 years. I always thought the woman behind the counter was kind of rude, but considering I don't do a lot of dry cleaning, I didn't really care. I had dropped off a men's suit -(2 piece) & a coat. I got a receipt that said $28.75. I asked the woman, do I pay now or when I pick up ? She said when you pick up. I went to pick up my items today, same not so friendly woman behind the counter. She got the items, I handed her my card, ( and I'm thinking in my head $28.75 ), and after the card goes through she says $40.50. And I say, wait, it's $28.75, she says no it's $40.50, for 3 pieces. She says your receipt says 2 pieces, and I say, but you're the one that gave me the receipt on drop off saying $28.75, I don't know a suit is considered 2 pieces, ( a suit is 2 pieces) She started getting ruder, and saying no it's 3 pieces, and I say, you're the one I dropped it off with and yes it was 2 items, a suit & a jacket, for $28.75, not my issue! She never said, I'm sorry, my mistake, or sorry about the error, or anything. She just started pounding on the POS machine, and I say, so you already charged me the $40.50? And she said yes. I felt she only said $40.50, after she ran my atm through, and was trying to be sneaky About her mistake. She then wound up voiding the $40.50, and only charged me the $28.75, never said anything else. So, obviously I can go to any other dry cleaners in PS, and not deal with this rude woman behind the counter!
Jul 2019
I just starting using the cleaners. In the second batch of shirts I received back the shirt I had was pressed with pink stains all over it. The shirt did not have these stains when I dropped it off. I took the shirt back and they attempted to clean it. They couldn't clean it. They blamed me and offered me credit for the cost of cleaning it! Bye Felicia!
Jul 2019
I have been coming here for about 10 years and I have never had a bad experience. I highly recommend this spot... amazing and pleasant staff at all times and always deliver clothing on time. I always bring my husband's suits for cleaning or minimal repair, my dresses and have also brought in a wedding dress that was finished and pressed beautifully. Top notch and always take care of your belongings. Convenient location next door a large grocery store (Ralphs) and mailing center with plenty of parking nearby.
I have been going to Palm Springs cleaners sporadically ( in Ralph's Center) for about 2.5 years. I always thought the woman behind the counter was kind of rude, but considering I don't do a lot of dry cleaning, I didn't really care. I had dropped off a men's suit -(2 piece) & a coat. I got a receipt that said $28.75. I asked the woman, do I pay now or when I pick up ? She said when you pick up. I went to pick up my items today, same not so friendly woman behind the counter. She got the items, I handed her my card, ( and I'm thinking in my head $28.75 ), and after the card goes through she says $40.50. And I say, wait, it's $28.75, she says no it's $40.50, for 3 pieces. She says your receipt says 2 pieces, and I say, but you're the one that gave me the receipt on drop off saying $28.75, I don't know a suit is considered 2 pieces, ( a suit is 2 pieces) She started getting ruder, and saying no it's 3 pieces, and I say, you're the one I dropped it off with and yes it was 2 items, a suit & a jacket, for $28.75, not my issue! She never said, I'm sorry, my mistake, or sorry about the error, or anything. She just started pounding on the POS machine, and I say, so you already charged me the $40.50? And she said yes. I felt she only said $40.50, after she ran my atm through, and was trying to be sneaky About her mistake. She then wound up voiding the $40.50, and only charged me the $28.75, never said anything else. So, obviously I can go to any other dry cleaners in PS, and not deal with this rude woman behind the counter!
I just starting using the cleaners. In the second batch of shirts I received back the shirt I had was pressed with pink stains all over it. The shirt did not have these stains when I dropped it off. I took the shirt back and they attempted to clean it. They couldn't clean it. They blamed me and offered me credit for the cost of cleaning it! Bye Felicia!
I have been coming here for about 10 years and I have never had a bad experience. I highly recommend this spot... amazing and pleasant staff at all times and always deliver clothing on time. I always bring my husband's suits for cleaning or minimal repair, my dresses and have also brought in a wedding dress that was finished and pressed beautifully. Top notch and always take care of your belongings. Convenient location next door a large grocery store (Ralphs) and mailing center with plenty of parking nearby.