About Palm Desert VA Clinic
The Palm Desert VA Clinic has received positive reviews for its efficient and caring service. Patients appreciate the clinic's new location near Costco, which offers a modern and clean environment. The staff is described as professional and attentive, providing one-on-one care that makes patients feel genuinely cared for. One reviewer highlighted the clinic’s quick and organized appointment process, noting that they receive a text reminder and have a short wait time. Another person shared how the clinic helped them navigate the VA system to access affordable medication, saving hundreds of dollars each month. They praised the staff, especially the Clinic head, for assisting them in enrolling in the VA program through Eisenhower Hospital, which allowed them to get their medication at a much lower cost. Overall, the clinic is seen as a new standard for care, combining efficiency, professionalism, and compassionate service in a comfortable setting.
Supposed to have phisical.
Instead, was asked for labs (but no ordering physician, apparently).
Phlebotomist asserts injection drug use after asking for un-ordered urinalysis.
Physical is re-rescheduled for over 2 months further out. No notation or rationale for either cancelation.
As others have mentioned, not all "employees" are directly employed w VA. Many are unable to use the software interface. Interestingly, all kiosks were removed.
Several "patients" come to check in counter, wait, and leave with no appointment. Some beeing rude and disrespectful to other patients, extremely unusual as veterans tend to go out of their way for...read full review
I have had to wait longer at Milauskas eye institute to get treated than my cat waited for treatment today.No waiting, they send you a text and you have 30 minutes to bring your pet in.Wow!!! What efficiency.Can't recommend them enough
First of all their location is now behind Costco not on Cook St. Next, i used to go to VA Hospital in Minneaspolis once a year to see my doctor and get prescriptions through the VA. 15 minutes from my house. Since moving out here i was never comfortable with the clinic and now with Eisenhower as my primary doctor as well as my cardiologist. (Medicare & Blue Cross supplement). Never went back. So lets go to the present. My cardiologist wanted me start on a very expensive medication. Sam's pharmacist called me and said was I aware of the monthly cost which was close to $600 a month. So I called his secretary who I knew from another situation and she gave names of places that will reduce that cost. For different reasons turned out to be a dead end. Stopped at the VA Clinic to see if i could re-enroll in their program and was told they were taking no new patients. However I then talked to the head of the Clinic and he said due to the distance to Loma Linda, the VA now has a program where one can use local hospitals and doctors. Eisenhower is one of those approved facilities. Bottom line is after going through several phones calls to something called Community Care, I am now in the VA system through Eisenhower with the exact same doctors I have had. And now a 30 day supply is $8.00, not $600. A huge thank you to the gentleman whose name I cannot remember who is the Clinic head and a word to the wise if you are not near a VA Hospital, there is another option.