I have had a great experience with Lincare. I have had a few bad experiences when i call. Some have a bad attitude & make me feel like I'm bothering them. I just think they're short staffed and overwhelmed at times. I will say that Angie at my local office is awesome. She's taken Very good care of my needs.
August 2023
When I called Lincare regarding my prescription for an adjustable metal cane, the rep initially couldn't find the referral. She seemed bothered by my request and told me someone would call me. Two days later I received a call telling me all canes were on back order. A week later I received a confirmation call the canes did come in, and they would deliver to my home. I told the rep I lived in a large apt complex and it might be difficult finding the apt. She then told me not to worry, that the delivery driver would call me the morning of delivery to get directions. I waited all day to get that confirmation call then around 4:30pm, there was a knock at my door. It... read full review
July 2023
I have a faulty Regulator. I called Lincare and they swore my Driver would be back same day! NOPE, had to call overnight support, they've been open 1 hour, no call!!! VERY FRUSTRATED!!!!!!!!!
I have had a great experience with Lincare. I have had a few bad experiences when i call. Some have a bad attitude & make me feel like I'm bothering them. I just think they're short staffed and overwhelmed at times. I will say that Angie at my local office is awesome. She's taken Very good care of my needs.
When I called Lincare regarding my prescription for an adjustable metal cane, the rep initially couldn't find the referral. She seemed bothered by my request and told me someone would call me. Two days later I received a call telling me all canes were on back order. A week later I received a confirmation call the canes did come in, and they would deliver to my home. I told the rep I lived in a large apt complex and it might be difficult finding the apt. She then told me not to worry, that the delivery driver would call me the morning of delivery to get directions. I waited all day to get that confirmation call then around 4:30pm, there was a knock at my door. It... read full review
I have a faulty Regulator. I called Lincare and they swore my Driver would be back same day! NOPE, had to call overnight support, they've been open 1 hour, no call!!! VERY FRUSTRATED!!!!!!!!!