This "company" claims that all of its plumbers are "out sick", and they will call you when they return. That was over a week ago - still no phone call. I also called them months ago about a HVAC estimate - they were no-shows then too - also with no phone call. They do not care, apparently.
February 2016
I had a water heater go bad and scheduled an appointment the following day at 3:00 pm when Miguel said he could make it. The time was what he had recommended. Miguel text me at 2:30 pm and said he could not make the appointment. That's all he wrote, not a re-schedule time or why they couldn't make it. After I asked, Miguel said he was out of town. I called back and Miguel's voice mail box was full, so he wouldn't answer the telephone and I couldn't leave a message. I don't know about any of you reading this review, but I don't know how this company is still in business. I cannot believe how unprofessional a company can be. I'm probably... read full review
January 2015
Hands down, the best in the valley plumbing and AC service. I've had issues with my home AC compressor going out, but they fixed it, straight away. Never had a long wait for service as they had someone out at my home within an hour. Also kudos to the professionalism of the service people and their customer service people when you call in. The customer service person I talked to even followed up with me, after the service was done. Great company!!
This "company" claims that all of its plumbers are "out sick", and they will call you when they return. That was over a week ago - still no phone call. I also called them months ago about a HVAC estimate - they were no-shows then too - also with no phone call. They do not care, apparently.
I had a water heater go bad and scheduled an appointment the following day at 3:00 pm when Miguel said he could make it. The time was what he had recommended. Miguel text me at 2:30 pm and said he could not make the appointment. That's all he wrote, not a re-schedule time or why they couldn't make it. After I asked, Miguel said he was out of town. I called back and Miguel's voice mail box was full, so he wouldn't answer the telephone and I couldn't leave a message. I don't know about any of you reading this review, but I don't know how this company is still in business. I cannot believe how unprofessional a company can be. I'm probably... read full review
Hands down, the best in the valley plumbing and AC service. I've had issues with my home AC compressor going out, but they fixed it, straight away. Never had a long wait for service as they had someone out at my home within an hour. Also kudos to the professionalism of the service people and their customer service people when you call in. The customer service person I talked to even followed up with me, after the service was done. Great company!!