Reviews for Superior Roof Solutions

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  • Feb 2024

    My house has a flat area on the 2nd floor above my stairway landing and had been leaking and repaired twice by different company within past 7 years. It kept leaking because the slope to the drain pipe is not right so water ponding and caused leak. I am SO HAPPY I found Superior Roof Solutions around June of 2022. They redid the whole flat area by installing a metal cricket to correct the slope problem and direct water to the drain pipe. With all the rain we got in 2023 and 2024, I have not seen any leak. I felt that I owe them a true review. Their price is not the cheapest, but their work is the best. However, it's worthy because I can relax on any raining days. They...read full review

  • Sep 2023

    They did a great job putting on a new roof. First rain and it leaks. Have not returned a call or text in the last month. So the warranty seems completely bogus to me! His crew was really good but if you do not back up your work, it is not worth hiring them in the first place!

  • Jul 2023

    We hired David to tear down and replace our roof. David was very responsive and his prices were reasonable. His crew's were timely and they cleaned up after themselves. I was very pleased with the service and I even recommended him to a friend who also hired him to repair a leaking tile roof. They were also pleased with his crew's work.The issues started after the job was done, a few months later I received notice of a Mechanic's Lien being placed on my property for unpaid roofing materials from the company that he purchased the roofing materials from.After a few panicked phone calls to David and to the company that placed the Mechanics Lien, they reversed the mechanics lien a week later after David paid them. I paid David in full via check during the job so getting a Mechanic's Lien was a terrible experience.The bigger issue has been Davids lack of follow-up to leak that we discovered around our chimney during last year's major rain events. I followed up with David over the course of a few weeks to come resolve the issue and finally he sent someone to come seal around the chimney. unfortunately that did not fix the leak and water continued to leak into the house, causing water to fall between the wall and the chimney bricks.This has now been over a year now and David has still not sent someone out to look at the leak again. in has told me a few times that he would send someone or that he would come personally just to not show up. He said the cause was the company that installed our rain gutters. The water is coming in from around the chimney so I am not sure how that is possible.Even if that was the case, the fact that I have been calling and texting him for well over a year and this is still not resolved is completely unacceptable.Unfortunately I can no longer to hope that he will come resolve the issue. It's too bad because he was such a nice and reasonable person when the job started.

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Hours

Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: ClosedSunday: Closed

Tips

offers military discount open to all

Ratings

Google Google: 4.3/5 BBB BBB: No Rating Nextdoor Nextdoor: 2 ❤️

Superior Roof Solutions

12087 Lopez Canyon Rd Suite 141, Sylmar

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