Serena & Lily Pacific Palisades

Feb 2023

I am knee-deep moving into my first house & stormed into Serena & Lily after a stressful week hoping to pick out the final pieces of my furniture hunt! I was immediately greeted by Brandon who somehow managed to get every last thing I needed within minutes, grabbing swatches for tables and upholstery and using his computer to show me all of my different options together so I could visualize and make decisions with ease! The entire staff was lovely and welcoming and even made my 100-lb lab feel at home. I have never had such a pleasant experience on a shopping mission and I am so excited for my new outdoor dining set/dresser/counter stools & mirror to arrive! I will definitely be recommending this location to all my friends & encourage anyone reading this review to go ASAP for the Spring sale!! 20% off EVERYTHING! Thank you Brandon for turning my week around and inspiring a positive humpday!

Jun 2021

Made an appointment, came in and bought 2 rugs after a really great consultation with Joseph Billings. Joseph had such a kind demeanor and made me and my two toddlers feel so comfortable. After discussing my ideas, he offered up some great suggestions that I ended up going with. It was such an easy and shockingly fun process with two kids! Ask for Joseph, he's the best!

Apr 2021

I absolutely love this store! They have the most incredible customer service that goes above and beyond to take care of your design needs.The show room is to die for and I will forever be a loyal customer of Serena & Lily! Thank you for upholding the most prestigious company standards, it is a pleasure doing business with you!