Sure, we all hate working, but I don't show up to my job immediately rude, angry, and late, but their technician sure as hell did. She huffed and puffed and didn't move a single thing then LEFT WITHOUT UPDATING ANYONE. She truly did nothing and left without saying a word. That's insane??? How inconsiderate??? This is your job. I had to call and ask for an update or a report because we sure as hell got charged to have this woman stand around and complain. Turns out she claimed she couldn't find the washer clean out - saying maybe its in the attic or underground outside. GIRL we don't have an attic!! And MAYBE if she looked around she would have... read full review
June 2024
EDIT (UPDATE): After leaving this review and one on Google, the owner reached out to me stating they would replace the TV and make right this issue. However, this promise only came after I broadcast what had happened which is a little upsetting. However, despite this it still took two weeks for me to get someone to actually take action. I called numerous times and was again told to expect a call from a supervisor same-day each time. These calls never came. On my last call I was prepared to file a claim against their bond but they managed to get a supervisor to make the purchase. I have now set up the replacement TV. I would amend my rating higher if not for the total... read full review
July 2023
Indoor comfort was dispatched as part of our home warranty. The technician was on time but immediately admitted he was not experienced with our ductless mini-split style AC units. He then asked me to borrow my ladder and even had me perform part of the repair myself since he was sent by himself. He had me assist him the whole way and clean parts in my sink which was very unprofessional. At the end of the day this technician broke the mounting bracket for the unit, broke the condensate drain line flooding our guest room causing thousands of $$ in water damage, never diagnosed the original issue, refused to look at the other problem unit in our bedroom out of fear of breaking... read full review
Sure, we all hate working, but I don't show up to my job immediately rude, angry, and late, but their technician sure as hell did. She huffed and puffed and didn't move a single thing then LEFT WITHOUT UPDATING ANYONE. She truly did nothing and left without saying a word. That's insane??? How inconsiderate??? This is your job. I had to call and ask for an update or a report because we sure as hell got charged to have this woman stand around and complain. Turns out she claimed she couldn't find the washer clean out - saying maybe its in the attic or underground outside. GIRL we don't have an attic!! And MAYBE if she looked around she would have... read full review
EDIT (UPDATE): After leaving this review and one on Google, the owner reached out to me stating they would replace the TV and make right this issue. However, this promise only came after I broadcast what had happened which is a little upsetting. However, despite this it still took two weeks for me to get someone to actually take action. I called numerous times and was again told to expect a call from a supervisor same-day each time. These calls never came. On my last call I was prepared to file a claim against their bond but they managed to get a supervisor to make the purchase. I have now set up the replacement TV. I would amend my rating higher if not for the total... read full review
Indoor comfort was dispatched as part of our home warranty. The technician was on time but immediately admitted he was not experienced with our ductless mini-split style AC units. He then asked me to borrow my ladder and even had me perform part of the repair myself since he was sent by himself. He had me assist him the whole way and clean parts in my sink which was very unprofessional. At the end of the day this technician broke the mounting bracket for the unit, broke the condensate drain line flooding our guest room causing thousands of $$ in water damage, never diagnosed the original issue, refused to look at the other problem unit in our bedroom out of fear of breaking... read full review