Kondaur Capital Corporation

Jul 2019

Kondaur assumed my mortgage from Loancare (PO Box 8068, Virginia Beach, Virginia 23450). This action occurred that last of June 2019 and I received notification from them after my payment was already due to Kondaur. My contact with Kondaur was exceptional and their customer service skills remain "Second to None". Loancare indicated that my excess escrow check (in excess of $600) had been mail back in June and that it would be 25 days before it would be received. When following up (after waiting on the phone in excess of 45 minutes and being transferred twice for a total time of 70 minutes), I found that no check had been issued and the representatives were rude and hung up. When Debbie at Kondaur was contacted she immediately performed an analysis of my escrow and ordered a released of the excess. Debbie's professionalism and customer service skills are commendable and her actions reflect great credit on Kondaur. What took me over 4 weeks to research and followup was resolved by Debbie at Kondaur within 20 minutes and for that I thank her and the Company.

Sep 2015

I couldn't have been more pleased with Kondaur! Extremely professional, organized, responsive, easy to do business with and I truly felt like a valued client! Riana and Dennelle were AWESOME! I would highly recommend them to anyone looking for a mortgage. I'm hard to please and a "task master" and they exceeded my expectations. They were "on-point" throughout the entire process. Thank you again Riana and Dennelle for financing our dream home in Naples!