Ontario Volkswagen

Ontario Volkswagen offers a positive car buying experience. Customers praise the dealership's friendly and professional staff, particularly Eduardo Zermeno, the finance manager. He is highlighted for his exceptional service and dedication to customer satisfaction. One customer appreciated his help during the purchase of a Volkswagen Atlas, finding the process smooth and accurate. Another customer, who purchased an ID4, initially faced a challenge with the car's AC shortly after purchase. While the initial response from the sales manager was disappointing, Eduardo went above and beyond to resolve the issue, arranging a rental car and revisiting the contract to ensure fairness. Despite the positive experiences, one customer expressed disappointment that recalls required them to incur additional costs for transportation.