Marquez Iron Works

Sep 2023

Marquez iron work and Gates in Orange County certainly makes a name for themselves with their custom ironwork. They have to make sure that their quality control and installation process is better. Their specialization in designing and crafting quality iron fences, gates, railings, and more is evident in the final product. The price quoted for my five gates was reasonable, reflecting their competitive market positioning. However, my experience with the installation process was somewhat mixed. During the initial installation, there were a couple of issues. Despite clear instructions to cover all existing holes to avoid stucco repair, an extra hole was left. Another gate would have resulted in a significant hole in the stucco, necessitating a complete redo of the gate. This meant rescheduling another installation day. A more concerning issue was the significant scratches on all the newly installed gates. When questioned, I was told that the gates had been sitting in their yard for some time before installation. This lack of quality control was disappointing, leading to all gates being uninstalled, repowder coated, and reinstalled. However, Marquez Gates' response to these issues was commendable. The team was responsive and friendly, demonstrating a keen willingness to rectify the problems. The second installer ensured the quality of the install was perfect, highlighting the company's commitment to customer satisfaction. Despite the initial hiccups, the final set of gates look fantastic. However, the journey to get there was more convoluted than it should have been. In conclusion, while the end product from Marquez Gates is of high quality, there appears to be room for improvement in their quality control and installation processes.

Apr 2023

this company used the cheapest material on their iron work, I bought from them a side entrance gate and the paint start pealing from the first rain we got this year, I was told that they used a quality paint, but it seems to me that they used the cheapest paint. the gate was installed on 9/14/2022 not even a year and this gate it begins to look ugly.customers, please pay closer attention to this review before you waste your money with this business.

Sep 2020

Emailed via a link on there site with the details of what I needed. 100' redwood fence and a gate wood and iron mix. Received an email back from an Eva asking what city and time frame. I immediately responded with my city and time was flexible. A week later and no response. Times must be great when you can just blow customers off.