I have been shopping at this store since it was built. The staff there have always been amazing and cutomer service orientated. This is the main reason I've chosen to continue to shop there instead of the Walmart across the street (who carries most of the same items plus more). The other day, I opted for cash back at the self check out and forgot to grab the cash immediately. I walked to the door, turned around to go back to get my cash and didn't see anyone else was around. When I reached the, the machine I had used; money was not there. The staff looked at the camera footage and said someone had taken the money. It was literally less than 30 sec. I was away... read full review
April 2023
If you are looking for a horrible experience then by all means go to the bakery at this Albertsons and order a cake. So bad and they do not listen or follow the request. Ordered a bright pink and green cake with whipped icing. This cake looks like someone threw up green alll over. Whole thing tastes like the regular icing.. that is how much piping is on this cake. If i wanted a green cake would have ordered it this way. When i pointed this out nicely they said oh well maybe next time. Im done.. at least most if the rude ones are gone.Update response to Albertsons: i let your awful bakery team know when I was there to get the cake that directions were not followed. They... read full review
October 2022
I went into the Albertson's Quarry Creek Sunday afternoon approximately 2:05. I waited 2 minutes before Lusa said she would be right with me. Trudy, the other person in the department was loading the chicken fryer. Lisa was slicing deli meat. I watched her slice at least 6 different meats. I was the only person waiting to be helped. Lusa never came to assist me. HORRIBLE customer service.
I have been shopping at this store since it was built. The staff there have always been amazing and cutomer service orientated. This is the main reason I've chosen to continue to shop there instead of the Walmart across the street (who carries most of the same items plus more). The other day, I opted for cash back at the self check out and forgot to grab the cash immediately. I walked to the door, turned around to go back to get my cash and didn't see anyone else was around. When I reached the, the machine I had used; money was not there. The staff looked at the camera footage and said someone had taken the money. It was literally less than 30 sec. I was away... read full review
If you are looking for a horrible experience then by all means go to the bakery at this Albertsons and order a cake. So bad and they do not listen or follow the request. Ordered a bright pink and green cake with whipped icing. This cake looks like someone threw up green alll over. Whole thing tastes like the regular icing.. that is how much piping is on this cake. If i wanted a green cake would have ordered it this way. When i pointed this out nicely they said oh well maybe next time. Im done.. at least most if the rude ones are gone.Update response to Albertsons: i let your awful bakery team know when I was there to get the cake that directions were not followed. They... read full review
I went into the Albertson's Quarry Creek Sunday afternoon approximately 2:05. I waited 2 minutes before Lusa said she would be right with me. Trudy, the other person in the department was loading the chicken fryer. Lisa was slicing deli meat. I watched her slice at least 6 different meats. I was the only person waiting to be helped. Lusa never came to assist me. HORRIBLE customer service.