Best Heating & Air Conditioning / HVAC In Oakley

“Technician arrived ahead of schedule, was friendly and efficient. Repair done and heater working again.“

“My heat went off on Saturday and I couldn't get anyone to call me back even the people who had serviced my furnace a couple of years ago. I checked Yelp for excellent reviews and I was able to find this business. Ryan called me back and was so honest and forthright and told me there was no reason to pay for an emergency service call because none of the parts places were going to be open until Monday anyway. First thing Monday he contacted me and had already contacted every supplier to see if they could find the part for my furnace. While on the phone he walked me through some of the things I could do to troubleshoot to determine which part of the Furnace wasn't working and was causing me the problem. I took a video and sent it to him and he told me all the things I should check and we tried all different things including turning off the furnace, putting the fan on, even trying to air conditioning to see which motor was having the issue and he knew immediately what the problem was (he sais has been in business over 20 years.) Over the last couple of days I think Ryan has probably spent almost an hour on this without one bit of billing just to be sure that we understood what the problem was! I can't say enough about his patience, professionalism and knowledge. He could have easily charged me for an emergency after hours visit. I'm still waiting for three other companies that I called to call me back. They are coming this afternoon to install a very difficult to find part. I am surprised and delighted with this level of customer service because they truly have gone above and beyond! One of the people who finally called me said that I was going to need a new furnace that my furnace was too old to work on. I'm happy to be able to recommend people who go out of their way to provide excellence!“

“Terry did an amazing job taking care of our AC! We needed a new blower motor, and the first time it was replaced it was making a much louder noise than before. (Terry mentioned that the new motor MAY be faulty, and that he would fix it if it was). After listening to it over the weekend the noise got louder. We called and Terry came and replaced it right away with a variable speed motor no questions asked and no additional cost. They stand by their work, and I will definitely call them the next time my HVAC needs to be serviced!Service: A/C system repair“

“Even in the middle of 100 temps Ryan made time to check out our failed AC system. We were expecting the worse and he suprised us with just a minor fix. He thouroughly checked our entire system for any other issues and had us up and running in no time. He's honest and trustworthy. At no time did he try and upsell us. He will be the first one to call if we have issues in the future. Thank you Ryan.“

“i needed a new furnace for my rental property and Josh gave me a good price and installation was prompt- very patient and answered all of my questions- i would use his services again“

“Black Diamond really came through for us while other companies had alot of excuses. They presented all the options well, and gave us a great price on some well needed maintenance for our system. John and Mike are good people that are easy to work with and personable. They are our "go to" HVAC company now!

If you are looking for some help with your HVAC, I recommend just giving them a call and having a conversation. I was really glad I made that first call.“

“Fairview did me right. Heater wasn't working, so I called Fairview, spoke to Jessica, and she set me up with a next-day appointment. The technician, Grant, showed up at the beginning of the time window and had the heater working within 15 minutes! Remarkably efficient work! If the system fails again, I know what needs to be replaced and how much Fairview would charge to do the replacement. So I am well satisfied with the service this company provides.“