I've had the absolute pleasure of using Up and Up twice in the last few years and the team of Alfonso and Robert is unbelievably good! So thorough and careful with all of your things. I did a quick walk thru of my old place with Robert, pointing out where each labelled box could go. I let Alfonso know which boxes were ACTUALLY for real fragile and which boxes not to bury. I was able to unpack 3/4s of my house after Alfonso amd Robert left due to their efficiency also solved a sofa arrangement for me because I couldn't figure it out! They assemble anything they take apart and set up your rugs, sofas, beds etc.They literally do it all. A one bedroom will take... read full review
August 2023
I was really pleased with the hard work Jesus and Santo put in. They carefully, but quickly packed up a studio apartment at an assisted living facility, and a few days later Jesus and Elliott moved it all into a truck and took it to their Hegenberger Loop storage facility. The price was great, and everything about the company was very professional. I particularly appreciated the excellent communication with the staff over the phone and the itemized invoice. I would use Up and Up again in a heartbeat.
June 2023
Brandon (foreman) runs a strong shop. He moved some furniture out of our house & into their warehouse for a few weeks while our floors were being redone. Then also emptied a storage container worth of stuff. A long day for everyone! Super glad to support Oakland grown & black managed business.They did a nice job wrapping all of the furniture, so it stayed in good shape. The crew member did mark our furniture as in "fair" condition, but when I pointed out that some of the furniture was nearly new, he adjusted the stated condition for all of those pieces. The included "freebee" industry standard insurance is pretty minimal, so we bought extra... read full review
I've had the absolute pleasure of using Up and Up twice in the last few years and the team of Alfonso and Robert is unbelievably good! So thorough and careful with all of your things. I did a quick walk thru of my old place with Robert, pointing out where each labelled box could go. I let Alfonso know which boxes were ACTUALLY for real fragile and which boxes not to bury. I was able to unpack 3/4s of my house after Alfonso amd Robert left due to their efficiency also solved a sofa arrangement for me because I couldn't figure it out! They assemble anything they take apart and set up your rugs, sofas, beds etc.They literally do it all. A one bedroom will take... read full review
I was really pleased with the hard work Jesus and Santo put in. They carefully, but quickly packed up a studio apartment at an assisted living facility, and a few days later Jesus and Elliott moved it all into a truck and took it to their Hegenberger Loop storage facility. The price was great, and everything about the company was very professional. I particularly appreciated the excellent communication with the staff over the phone and the itemized invoice. I would use Up and Up again in a heartbeat.
Brandon (foreman) runs a strong shop. He moved some furniture out of our house & into their warehouse for a few weeks while our floors were being redone. Then also emptied a storage container worth of stuff. A long day for everyone! Super glad to support Oakland grown & black managed business.They did a nice job wrapping all of the furniture, so it stayed in good shape. The crew member did mark our furniture as in "fair" condition, but when I pointed out that some of the furniture was nearly new, he adjusted the stated condition for all of those pieces. The included "freebee" industry standard insurance is pretty minimal, so we bought extra... read full review