UCSF Benioff Children's Hospital Oakland Emergency Room

UCSF Benioff Children's Hospital Oakland Emergency Room is a world-class teaching hospital that provides top-quality procedural care and nursing services. The staff is professional and caring, with a dedicated team member who focuses on making children more comfortable. The hospital's emergency room is equipped to handle a variety of cases, and the staff operates with calm and efficiency. However, some areas of the hospital are in need of improvement. The waiting room could benefit from additional protections against germ swapping, and the hospital's post-procedure care protocols are disorganized, leading to communication breakdowns. Additionally, the hospital's facilities show signs of wear and tear, with sticky floors, overflowing garbage, and a persistent odor of onions. The lack of private patient rooms and the prevalence of loud, inconsiderate patients' families can make for a chaotic and distracting environment. Nevertheless, the pediatric intensive care unit is a highlight, with private and spacious rooms, attentive staff, and responsive doctors and medical teams. The unit's amenities, including a break room and cafeteria with a variety of food options, also contribute to a positive experience. Overall, while the hospital has its flaws, the quality of care and dedication of the staff make it a worthwhile destination for families in need of medical attention.