For my appointment I gave myself an extra 20min to find parking and to go through covid screening procedures. I am an EMT myself and at times, I have to take patients to appointments, so I knew that extra time was needed. However, I didn't anticipate the heavy construction and complicated detours at Kaiser. Thus, I was 10min late for my appointment. Rosen made it clear that this didn't settle well with him. In a rude and pouty fashion, he let me know that I will be making him late to start off his vacation. I laughed inside, being reminded of my little four year old when he didn't get his way. Rosen's unprofessionalism lessened a bit when he found... read full review
For my appointment I gave myself an extra 20min to find parking and to go through covid screening procedures. I am an EMT myself and at times, I have to take patients to appointments, so I knew that extra time was needed. However, I didn't anticipate the heavy construction and complicated detours at Kaiser. Thus, I was 10min late for my appointment. Rosen made it clear that this didn't settle well with him. In a rude and pouty fashion, he let me know that I will be making him late to start off his vacation. I laughed inside, being reminded of my little four year old when he didn't get his way. Rosen's unprofessionalism lessened a bit when he found... read full review