Concentra Urgent Care

Concentra Urgent Care, located at 333 Hegenburger Road, offers excellent medical services, as noted by a patient with a work-related injury. The care quality is highly regarded. Dr. A. Wilson, who treats a long-term patient for hand-related issues, is described as hands-on, knowledgeable, and effective in providing necessary care. The reviewer suggests improvements in staff professionalism, emphasizing the need for a consistently positive attitude, empathy, and the ability to handle clients professionally, regardless of their mood. The reviewer believes that such changes will encourage repeat visits and maintain trust in the clinic's handling of sensitive information like drug screens and social security numbers. The office environment is noted as clean and organized, contributing to a positive patient experience. Overall, Concentra Urgent Care provides good quality medical care, with areas for staff behavior improvement to enhance patient satisfaction.