Reviews for Ulta Beauty

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  • November 2022

    Chanel did my full highlights and root touch up and gave me a deep conditioning olaplex treatment, it was a miracle! I had previous black box dye and I regret that I did box dye because it made my hair damaged and couldn't get me to the ash blonde I wanted in the first hour in the session but then after the next couple hours, it was the perfect ash blonde! It was definitely worth my time and money to getting this corrected! I also took off 4" and added long layers and face framing so I can have some texture and movement!

  • October 2024

    Got a haircut here on 10/13. I booked with Lori and honestly the whole appointment was a little odd to me. First she made awkward comments about the Hispanic Heritage Month music playing and it being weird, then she cut a huge chunk out of the front left side part of my hair and panicked saying “that was really short but it just didn’t blend. I needed to blend it” and just kept rambling on about it which obviously let me know it was too short. Both sides of my hair are different lengths now. My bangs were cut too short but that’s fine they grow fast. Just wish the rest of my hair hadn’t been cut so Willy Nilly. About halfway through the haircut Lori calls over... read full review

  • September 2024

    In the last 2 times I’ve come in, managers at this site at customer service, have been surprisingly short and rude to customers including this week. If you ask a question you get a blunt “NO” and a stare and a walk off. No helping or trying to be welcoming. They are too busy chit chatting or gossiping. This store used to be so great! I think I rather go to a store to purchase products where employees are always friendly, willing to help you, and make your experience pleasant so you’ll keep coming back again and again. Thanks but no thanks.

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    Ulta Beauty

    108 Vintage Way STE B2, Novato

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