Carl J Augusto Plumbing

Mar 2023

WARNING DO NOT USE AUGUSTO PLUMBING. WARNING. Chris and his team were hired by my contractor to install HVAC units. It took months to get the equipment. Not sure why. But the job site was still ongoing so I wasn't too worried. It's been over 4 months since the units have been installed. They still don't work. I'm concerned. There is a "part" that was broken and back ordered. What?! For 4 months??!!! Chris has said he would be out a half dozen times. He no-shows every time. It is an 1:15 drive for me to be left standing there. My rental apartment units are now done. I have tenants starting. My HVAC is still not done. I am hiring another contractor to finish the job. WARNING. DI NOT USE AUGUSTO PLUMBING.

Dec 2021

Our bathtub faucet was dripping and with this drought I wanted to take care of it ASAP. The large company that came out couldn't get to it for a week or so, so I tried a smaller local company. They were able to come out right away but made the drip much, much worse. We were told they could put a new single handle Koehler valve two days later and it was a good price quoted. I called the night before to make sure the part had arrived as I had to take a day off work to be there. I did not get a call back so I took a chance and stayed home. The two guys did come and seemed competent but when they came and told me at noon that they were finished I was very surprised as we were told it was a full day job. I was even more surprised when I saw that they had put in a cheaper three handle faucet and not the single handle Koehler as promised. The faucet was not dripping at least. When they left I discovered that they had tracked black stuff on my carpet through out the house. It was hard to get out. My husband called the company to complain and was told they didn't know the Koehler faucet was supposed to be installed and they would get back to him. They never called back. Of course. Beware of these guys.

Oct 2021

Carl Augusto and his staff are wonderfully efficient, prompt and a pleasure to deal with. I use them whenever I need plumbing help. I especially like their straightforward attitude: ie: this is what you need, this is about what it will cost, unless we run into unexpected problems and this is when we can do it. They are a small business with a small staff, so aren't always immediately available but they come through in a pinch, do a good job, don't leave a mess, and don't charge too much.....what more could anyone want from a plumber?!Services: Boiler installation