Been calling since last week to find out some test results and they never answer the phone!!! So disappointed!!
October 2020
Sad excuse of a front desk receptionist that your facility has. I called today to get information on my son and your representative Michelle is the rudest person that I have came across with no knowledge to privacy. I share 50-50 custody of my son. I called to get information about his doctors appointment last week. I emailed our court custody papers in 2019 and the receptionist at that time confirmed They were on record. Today Michelle refused to give me any information about my child telling me I can go talk to his dad. Not only is she being rude and disrespectful She's refusing to give me any information about my child. I explain to her I am an office manager... read full review
November 2019
Dr. Grubbs is a great Dr. And was very helpful as well as his staff I was seen right away with my appointment even though Dr was a bit late. The receptionist was very helpful and friendly.. To be honest idk how can people be so rude to someone that is trying to help them. I wouldn't put up with some of the rude sick people that come in and expect not to wait and demand to be seen right away.. I felt sorry for the poor receptionist she is always helpful with my kids and other people can be so rude. But overall they are always so helpful. Definitely recommend and they do walk ins.
Been calling since last week to find out some test results and they never answer the phone!!! So disappointed!!
Sad excuse of a front desk receptionist that your facility has. I called today to get information on my son and your representative Michelle is the rudest person that I have came across with no knowledge to privacy. I share 50-50 custody of my son. I called to get information about his doctors appointment last week. I emailed our court custody papers in 2019 and the receptionist at that time confirmed They were on record. Today Michelle refused to give me any information about my child telling me I can go talk to his dad. Not only is she being rude and disrespectful She's refusing to give me any information about my child. I explain to her I am an office manager... read full review
Dr. Grubbs is a great Dr. And was very helpful as well as his staff I was seen right away with my appointment even though Dr was a bit late. The receptionist was very helpful and friendly.. To be honest idk how can people be so rude to someone that is trying to help them. I wouldn't put up with some of the rude sick people that come in and expect not to wait and demand to be seen right away.. I felt sorry for the poor receptionist she is always helpful with my kids and other people can be so rude. But overall they are always so helpful. Definitely recommend and they do walk ins.