Kim Lai, O.D.

Kim Lai, O.D. is a locally owned optometry office located in Northridge that accepts most major vision insurances. They offer great discounts for eye exams and frames for those without insurance and have office staff who speak Spanish to assist those who need translation. The clinic provides a wide selection of trendy and classic frames, including brands such as Bebe, Raybans, and Ferragamo. Patients have consistently praised Dr. Lai for being fantastic and one of the best eye doctors they have ever had. She is described as very friendly, informative, and straightforward, with a personality that stands out. Dr. Lai works well with kids, showing patience and explaining things clearly without needing to repeat herself. The staff is attentive to customers' needs, providing top-notch quality work and adjustments when needed. The clinic has been recognized for its excellent customer service, with patients appreciating the helpful and kind staff during their visits. Many have shared their experiences of easily finding parking and noted the importance of having backup glasses while waiting for new prescriptions, which can take 2 to 3 weeks to complete. Overall, Kim Lai, O.D. is a highly recommended optometry office for their quality service and attentiveness to patients' needs.