Elite Energy Efficiency

Elite Energy Efficiency is a local business that specializes in attic insulation services. Based on the reviews, the company generally provides professional and efficient work, but there were a few areas for improvement. In one case, the team was quick and did a good job insulating the easy-to-access attic spaces. However, there was a frustrating experience with the harder-to-reach attic area above a child's room. The company initially said they could do it, but when the installers arrived, they determined they couldn't access the area without cutting a new access point, which they weren't authorized to do. After a delay, they were eventually able to insulate the cramped attic space. Another customer had a positive experience, noting that the team arrived on time and completed the work without interfering with daily schedules. The technicians performed the insulation work in the attic professionally, and the customer already feels a difference in the home's comfort. The crew explained the types of services and repairs done and cleaned up really well before leaving. Some suggestions for improvement include addressing small fluid leaks from the truck, which left oil stains on the driveway, and using fans to better exhaust fiberglass dust during cleanup to prevent dust from entering the home. Overall, Elite Energy Efficiency provides reliable attic insulation services, with staff who are friendly, professional, and time-conscious. They keep customers informed every step of the way and are eager to answer questions. While the service is generally seamless and efficient, better communication about access issues and cleanup procedures could enhance the customer experience further.