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Reviews for HOTCO The Hot Water Heater Company
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HOTCO The Hot Water Heater Company
324 Dutch Ravine Ln, Newcastle
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324 Dutch Ravine Ln, Newcastle
Directions Call Website Suggest an Edit
Great experience,showed up quickly on a Saturday,had all parts, they had us up and running with a new water heater in a few hours. Price was great, they also included replacing all valves and lines in their estimate.
After getting over 7 estimates I finally ended up going with a small, locally owned business HOTCO The Hot Water Heater Co - NorCal and let me tell you, they were INCREDIBLE. Their customer service and response was quick and friendly, they were the lowest estimate by at least $400, they got me scheduled immediately and the two gentlemen who came out to do the replacement today were really friendly, respectful of my property, laid down cardboard through the pathway from my front door to the balcony, didn’t complain as they hefted one water heater up and another one down three flights of stairs (even though I for sure would’ve been complaining ?) and were really quick!... read full review
We were having issues with our Rheem Tankless water heater. Heater was only 5 years old but kept getting error codes. Gave HotCo a call and Chris came over to take a look. He was very knowledgeable and took the time to look at water heater. After finding the issue, he recommended some parts to order. He even gave me a few pointers on how to maintain the unit. Good to know that I can contact him if any further issues arise. Excellent service and very professional.