ABC actually did a good job on my rug--cannot fault the workmanship.Business practices are another thing. It would have been nice if: a) they had sent me a written quote after I sent them a photo of the rug; b) they had given my wife a receipt after they picked up the rug; c) they had taken the initiative to call me (rather than vice versa) about when my rug would be ready; and d) had their very nice delivery person be at our house at the agreed-upon hour for pick-up and delivery.While I think the final price was a bit high but I am satisfied with the work.
ABC actually did a good job on my rug--cannot fault the workmanship.Business practices are another thing. It would have been nice if: a) they had sent me a written quote after I sent them a photo of the rug; b) they had given my wife a receipt after they picked up the rug; c) they had taken the initiative to call me (rather than vice versa) about when my rug would be ready; and d) had their very nice delivery person be at our house at the agreed-upon hour for pick-up and delivery.While I think the final price was a bit high but I am satisfied with the work.