We had a great experience from Ali who came to fix our AC unit. He explained the problem and the process of fixing it. By the time he left we had a cool home again ! We are extremely satisfied with the service and the great customer service received. ??????
August 2023
Salwan was assigned to fix our A/C during a horrible heatwave. We were worried we would fall victim to high estimates… out of desperation from the heat. But the technician was prompt, honest,and thorough. Couldn’t have been more pleased!!
August 2023
Salwan and his helper, Ali, did an excellent job replacing our degraded Carrier communicating thermostat. Carrier no longer makes the thermostat and we could not replace it. The Koo-Air tech we worked with in Oct 2022 said we could eliminate the overly complex communication board and install a simpler thermostat. So we called them this week and they were out here this Saturday morning. They knew what to do and provided a simpler Honeywell thermostat. They ran into a programming problem concerning he compressor controller, but were able to reprogram it and got it working. They held to their original price as well. These gentlemen are honorable, ethical, and knowledgeable.... read full review
We had a great experience from Ali who came to fix our AC unit. He explained the problem and the process of fixing it. By the time he left we had a cool home again ! We are extremely satisfied with the service and the great customer service received. ??????
Salwan was assigned to fix our A/C during a horrible heatwave. We were worried we would fall victim to high estimates… out of desperation from the heat. But the technician was prompt, honest,and thorough. Couldn’t have been more pleased!!
Salwan and his helper, Ali, did an excellent job replacing our degraded Carrier communicating thermostat. Carrier no longer makes the thermostat and we could not replace it. The Koo-Air tech we worked with in Oct 2022 said we could eliminate the overly complex communication board and install a simpler thermostat. So we called them this week and they were out here this Saturday morning. They knew what to do and provided a simpler Honeywell thermostat. They ran into a programming problem concerning he compressor controller, but were able to reprogram it and got it working. They held to their original price as well. These gentlemen are honorable, ethical, and knowledgeable.... read full review