This review is for In-Shape Napa. Before you join this club you should be aware of three things. Even though the club is listed as having a heated pool, the heater is broken at least once a month, usually for an entire week. This has been a consistent problem since I joined 10 years ago.It would seem that they could figure out a fix that would last longer. Unless this is a cost cutting measure. Second, even though Napa is one of the most expensive clubs to join, they do not have many of the amenities(pickleball, racquetball, tennis, social events) that the other clubs do. When In-Shape posts all the improvements they are making, they never list the Napa club. Thirdly,... read full review
August 2024
My dues increased this year and the reason for the increase I was told, was the construction of the new pool and hot tub. However, the pool heater has broken again (it has broken MANY times - too many to count) and the hot tub is malfunctioning AGAIN as well. Do I get a credit for every time I come to AquaFit and the water’s freezing and the hot tub is closed? And don’t even get me started on the bathroom stalls that have been Out of Order for over 3 months. There are a lot of unhappy members who use these facilities and are thinking of switching gyms because they are tired of dealing with this. Please take care of these issues InShape!
May 2024
The gym is great as far as equipment and services, but they don't fix broken equipment in a timely manner. They also need to service the bathrooms more frequently as I often go in there and there is no TP and clogged toilets
This review is for In-Shape Napa. Before you join this club you should be aware of three things. Even though the club is listed as having a heated pool, the heater is broken at least once a month, usually for an entire week. This has been a consistent problem since I joined 10 years ago.It would seem that they could figure out a fix that would last longer. Unless this is a cost cutting measure. Second, even though Napa is one of the most expensive clubs to join, they do not have many of the amenities(pickleball, racquetball, tennis, social events) that the other clubs do. When In-Shape posts all the improvements they are making, they never list the Napa club. Thirdly,... read full review
My dues increased this year and the reason for the increase I was told, was the construction of the new pool and hot tub. However, the pool heater has broken again (it has broken MANY times - too many to count) and the hot tub is malfunctioning AGAIN as well. Do I get a credit for every time I come to AquaFit and the water’s freezing and the hot tub is closed? And don’t even get me started on the bathroom stalls that have been Out of Order for over 3 months. There are a lot of unhappy members who use these facilities and are thinking of switching gyms because they are tired of dealing with this. Please take care of these issues InShape!
The gym is great as far as equipment and services, but they don't fix broken equipment in a timely manner. They also need to service the bathrooms more frequently as I often go in there and there is no TP and clogged toilets