Obstetrics & Gynecology: Mountain View Center: Palo Alto Medical Foundation

PALO ALTO MEDICAL FOUNDATION, MOUNTAIN VIEW Two years ago, I jumped out of bed in the morning full of energy, seriously overstretching my right thigh muscles and as I found out later, damaged the subcutaneous nerve. My young primary care physician Dr. Tran incorrectly diagnosed me with chronic back pain and sciatica without ever touching me. A nurse and physicians from Physiatry (PAMF Mountain View), PA Queiros, Dr. Shah who was supposed to be treating me and Dr. Perkash who I had asked for a second opnion, copied that. Dr. Shah even changed his diagnoses on Ssutter Health PROGRESS REPORTS for three visits, while he continued ordering MRIs and X-rays of my lumbar spine.... read full review

What on earth has happened to PAMF Sutter Health??? Broke ankle in January and podiatrist rescheduled on me last minute twice in a row and each time I go to the rescheduled appointments was late for more than 1 hour and was seen for like 5 minutes. Had posterior vitrieous detachment of my eye and Ophthalmologist took 3+ months to book appointment. Finally at my appt I sat in waiting room for 2hrs 20 min before I lost my patience, Stood up, politely explained to the nurse, and walked away. I know my eye doctor is popular. I blame the hospital overworking him by overbooking At the patients' expense. At least have the courtesy to call me ahead so I don't waste... read full review

PCP messaging challenges, exorbitant fees for video visits with Nurse Practitioners I've been a customer of Sutter (formerly PAMF) for ~15 years, primarily because of a wonderful PCP who sadly retired last year. Sutter's monopolistic pricing has really taken off these past few years. See the 575M lawsuit settlement reached with the California AG in 2021 for price gouging. I had my second bout with COVID last year, and I setup what turned out to be a less than 10 minute video visit with a Nurse Practitioner. This was required just to obtain Paxlovid, which I'd already taken previously. I was billed $247 for this visit, which was classified as "high... read full review