They cancel my appointment 2 times already, I'm waiting for my appointment for almost 2 months. And today one week after my appointment they called and cancel again.I'm going to need to wait 1 more month.This is really a disrespectful.It seems that don't care about they patients.Luciana
July 2021
The doctors are top notch and staff are lovely people but the processes have a LOT of room for improvement. - No clear or meaningful after-visit summaries, so patients should make it a point to take notes, if you are able to follow everything - I had a surgery earlier in June where the office gave me the wrong address for the surgery and never took accountability for it. I was already stressed out about the surgery and the extra driving time added to the anxiety. I am disappointed that no one reached out to me to apologize or check in on me. The lack of clear tracking of paperwork and accountability/empathy seems to be a recurring experience for me here so far.- The visits... read full review
March 2021
I've been seeing Dr. Erika Ballasiano for about 3 years now. I was so glad to finally feel connected to a health care provider in this country. I've been living in the USA for more than 10 years, and I couldn't trust any other doctor due to cultural and language barriers. Dr. Balassiano is so caring and thoughtful, as most of the doctors in my country. She always makes me feel welcome, and she always answers all my concerns. I'm extremely grateful to have found her.
They cancel my appointment 2 times already, I'm waiting for my appointment for almost 2 months. And today one week after my appointment they called and cancel again.I'm going to need to wait 1 more month.This is really a disrespectful.It seems that don't care about they patients.Luciana
The doctors are top notch and staff are lovely people but the processes have a LOT of room for improvement. - No clear or meaningful after-visit summaries, so patients should make it a point to take notes, if you are able to follow everything - I had a surgery earlier in June where the office gave me the wrong address for the surgery and never took accountability for it. I was already stressed out about the surgery and the extra driving time added to the anxiety. I am disappointed that no one reached out to me to apologize or check in on me. The lack of clear tracking of paperwork and accountability/empathy seems to be a recurring experience for me here so far.- The visits... read full review
I've been seeing Dr. Erika Ballasiano for about 3 years now. I was so glad to finally feel connected to a health care provider in this country. I've been living in the USA for more than 10 years, and I couldn't trust any other doctor due to cultural and language barriers. Dr. Balassiano is so caring and thoughtful, as most of the doctors in my country. She always makes me feel welcome, and she always answers all my concerns. I'm extremely grateful to have found her.