Staff is usually helpful and friendly. Veterinarian seems kind of rushed but seems to care about the patients. Scheduling can be a bit of a pain and expect to wait when checking in or picking up.
May 2021
I switched from a different Benefield location since the one I usually take her were not available as soon as this location. It was still a wait since so many more pet owners over covid. I ended up staying here I felt they went above and beyond and very thorough. Today my dog who is almost 8 was overdue for her deep cleaning appt.I've been doing this annually since I had her but her teeth were never white after. But today she was seen by Dr. Gross and I can't believe how pearly white my dogs teeth are. They look gorgeous!
January 2021
Overall, I've had good experiences here. The staff is very friendly and they love seeing my dog. My only complaint is that sometimes I have to ask the technicians vet questions and the vet never calls me to answer my concerns. COVID definitely makes it tough since I cannot go into the exam room with my pet, but I think the middle-man communication could be improved a bit.
Staff is usually helpful and friendly. Veterinarian seems kind of rushed but seems to care about the patients. Scheduling can be a bit of a pain and expect to wait when checking in or picking up.
I switched from a different Benefield location since the one I usually take her were not available as soon as this location. It was still a wait since so many more pet owners over covid. I ended up staying here I felt they went above and beyond and very thorough. Today my dog who is almost 8 was overdue for her deep cleaning appt.I've been doing this annually since I had her but her teeth were never white after. But today she was seen by Dr. Gross and I can't believe how pearly white my dogs teeth are. They look gorgeous!
Overall, I've had good experiences here. The staff is very friendly and they love seeing my dog. My only complaint is that sometimes I have to ask the technicians vet questions and the vet never calls me to answer my concerns. COVID definitely makes it tough since I cannot go into the exam room with my pet, but I think the middle-man communication could be improved a bit.