About Design Air Heating and Air Conditioning
Design Air Heating and Air Conditioning provides exceptional service with a focus on meeting customers' concerns and expectations. Their team, including technicians and staff, is professional, friendly, and reliable. They offer fair pricing and expert installation of HVAC systems, including multi-zone mini split systems. Customers have praised their great communication and timely work. Even when scheduling issues arise, the team quickly addresses them, ensuring that clients are satisfied. Ethan, a key member of the team, is noted for his honesty and ethical approach in an industry where that is not always common. He takes the time to explain maintenance and offers solutions that are efficient and cost-effective, making Design Air a go-to choice for HVAC needs. They keep customers informed on scheduling and costs throughout the project, reinforcing their commitment to customer service.
I have had a few wall heater issues lately at my rentals and all I can say is this company is the best!!!! Olga and her team are not only great communicators but they do the work on time and as promissed, we had one small glitch with scheduling recently and Olga took care of it right away like a true professional so even when things don't go perfectly they jump in and make things right.
Ethan is as honest as they come. In an industry not known for ethics, it makes me appreciate them even more.
We purchased a home that Ethan's team installed 4 split ACs onto a few years back. We had an issue with one of the ACs and I called Design Air to see if the unit was still under warranty and he said it was. Ethan and his team came out the very next week to fix the unit and even showed me step-by-step how to maintain the unit moving forward. He said it wasn't worth paying him to maintain as the maintenance is easy.
As long as he's willing to make the trip over the hill, I wouldn't consider any other business for my HVAC needs. Thanks again
I don't have time to write reviews but I have to report how happy I am with Design Air. When our old furnace quit when it was very cold, I got a quick quote from a Paso Robles HVAC contractor. Their salesman was a bit high pressure but we held off and made an appointment with Ethan. He asked about our HVAC usage and offered a system that fit it. His offer was far superior in efficiency, durability, and functionality - and for considerably less money ! I took multiple, engineering graduate school courses in thermodynamics - Ethan knows HVAC ! Always get multiple quotes from contractors !