Presidio of Monterey U.S. Army Health Clinic

Nov 2023

I usually go here to pick up my medication. Both the first and second times i was here, i got lost. My gps brought me to a parking lot where there was nothing in there. Weird directions! There's no line usually and quick to pick up my meds. The people that work there are really nice, too. I love that when people are friendly, we need more of that these days. Clean bathroom, and not crowded. At least the time i was there.

Sep 2022

Felt like I was being interrogated about my symptoms and treated as if I was fabricating my pain. Once I was certainly sick with a virus and was dismissively and demeaning told “sounds like you have allergies” and sent on my way. Another time I waited two months for a referral that I had to chase down due to mistakes made by the pom. I avoid going now, for fear of being invalidated.

Sep 2021

Review of Pharmacy:Fairly polite and quick service.Uncomfortable that three patient service civilians and one uniformed Soldier physically took my CAC with bare hands and none seemed to sanitize hands between patient contacts. But there were several hand sanitizing stations available to correct on the patient side.Somewhat annoyed to have called in a prescription in advance and waited in line at pharmacy, only to be sent to another line for a ~20 second electronic admin input for their own records, then wait in line again at the pharmacy. One of four patients with the same problem while I was there, which tripled each of our total lost manhours during the work day. For...read full review