“I called Matt Balesteri and scheduled my ceramic coating and he and Joseph cleaned my car, performed paint correction and applied ceramic coating to the wheels, interior and exterior trim, window exteriors and paint.When I went to pick it up I asked if they could do anything to clean some windshield haziness that's bugged me since I picked up my car at Tesla. They tried Three different cleaners and the third worked. Matt suspects that Tesla got some adhesive on the glass when they installed the windshield.It was interesting to see Matt and Joseph bounce ideas off each other all the while advocating for my satisfaction.My car looks great, the shine makes the red look deeper. It's easier to keep looking clean; I think that's because the ceramic coating is so slippery, but also because Matt gave me some training.Tesla Model Y complete detailingwith paint correctionFeynlab Ceramic V3 installFeynlab Ceramic wheel coatingFeynlab Ceramic plastic coatingI got my car back on the morning of the third day.“
“Joe and his pal did a great job cleaning my Tesla and I couldn't be happier with the results! They were super friendly and professional, and they really took the time to make sure everything was perfect.Inside, they cleaned every little nook and cranny. My seats and carpet look and feel great, and the whole car smells fresh and clean.The price was very reasonable, especially for the quality. I'll definitely be coming back and would recommend to anyone looking to get their car cleaned!“
“I worked with Adam and Steve at Mohr Imports to sell my Porsche Boxster through Bring a Trailer auction. I could not have wished for a smoother, professional, and friendly process from the first conversation until close. The BAT listing service they offer is truly white glove and end-to-end. There were certain actions that were my responsibility as the owner, which included: - providing proof of ownership/title - delivering the car to them (since I'm relatively local, we drove it to them) - providing any history I had of the vehicle (I had the entire ownership history) - provide any detail about additions and modifications - work with them on setting the reserve and being available during the last hour of the auction You can choose how engaged you want to be as a customer. From what I understand, some customers want to be part of that last bit of the auction and others are happy to just receive the check when the car is sold. My advice is to understand the market when you're listing your car and do your research on BAT for what comparables are going for so you have a realistic frame of mind. Adam and team are on your side, but, of course, no one wins if expectations aren't in-line with the prevailing market. I had dropped off the car on their run-up to Monterey Car Week, so their hands were full preparing for their part in the car show. I had no problem with them listing the car whenever it was convenient to them. Every step of the way, they kept me informed, answered all my questions, gave me a preview of the listing in case they missed anything. The listing quality is exceptionally detailed and exhaustive--as is the expectation for the BAT community. The number of photos alone was over 200. All of them well lit and with excellent quality. They were very responsive in answering any questions posted by the BAT community and was always just as courteous and friendly to the community as they treated me. They handle the entire transaction with the auction winner/buyer, including getting the vehicle into the new owner's hands. This team pretty much defines what it means to provide white glove service. I found their fees very fair and reasonable for the level of service they provide, and to be honest, they exceed what is the norm in the premium services market. I'd wholeheartedly work with them again, and I'd recommend anyone looking to have someone take care of listing their prized vehicle on BAT to work with Mohr Imports. ~~~ Thanks again, Adam and Steve!“