Optum-Montebello

Optum is a health services business that provides professional and kind care to its patients. The staff and doctors are courteous and respectful, ensuring that patients feel comfortable and at ease. While wait times can be long, the overall experience is positive, with patients praising the quick service and good healthcare outcomes. The pediatric office is particularly notable, with a warm and inviting atmosphere, friendly nursing staff, and a kid-friendly waiting area. The office has undergone renovations, separating specialty offices and pediatrics, which has improved the overall experience. Despite some mixed feelings about the front desk staff, patients appreciate the care provided by Optum and would recommend it to others.