I had a very good experience here. I was a new patient here and they had great customer service from everyone in the office. The manager Millie was super helpful with helping me find the perfect fit glasses that look awesome on me (they had a great selection of glasses to choose from). The optician Ryan is so helpful and explains everything you want to know about what your insurance covers. Everyone is so pleasant and happy everytime I have come into there office. I do recommend this optometry
March 2019
This place is like dealing with a shady used car dealer. First they said I had to pay $300 because my insurance didn't cover my exam. I said that's ridiculous ill go somewhere else, then magically my insurance covered it. Then they said there's an additional $100 fee, first it was for "the dimensions" of the exam, I said no that should be covered then it was for "consolation" when I said I don't need consolation they said it was for a "fitting". 40 minutes after my appointment was supposed to have begun I said whatever I'll just pay since and no one could explain what a "fitting" was and it was my only day... read full review
Very good customer service ?
I had a very good experience here. I was a new patient here and they had great customer service from everyone in the office. The manager Millie was super helpful with helping me find the perfect fit glasses that look awesome on me (they had a great selection of glasses to choose from). The optician Ryan is so helpful and explains everything you want to know about what your insurance covers. Everyone is so pleasant and happy everytime I have come into there office. I do recommend this optometry
This place is like dealing with a shady used car dealer. First they said I had to pay $300 because my insurance didn't cover my exam. I said that's ridiculous ill go somewhere else, then magically my insurance covered it. Then they said there's an additional $100 fee, first it was for "the dimensions" of the exam, I said no that should be covered then it was for "consolation" when I said I don't need consolation they said it was for a "fitting". 40 minutes after my appointment was supposed to have begun I said whatever I'll just pay since and no one could explain what a "fitting" was and it was my only day... read full review