J C Penney Salon

Aug 2023

There is an extremely rude old lady employee in there. I think she's the manager. But I walked in with my sister, her boyfriend and our cousin and she immediately met us with a bad attitude and when I turned back to see if she had a name tag to determine if she worked there or was just a grouchy customer, she continued to give me an unnecessary attitude about me looking at her. Couldn't even look around because she made me feel upset and very uncomfortable.

Feb 2023

This store's jewelry department needs some major work. I don't know if I'm more upset at the rude workers or the jcpenny care plan policy. I literally shopped here for jewelry 9-10 times. I buy protection on my jewelry. The day I actually need to use the protection they swear my jewelry issues are minor, non existent, or simply just can't be done, when they aren't even the ones repairing it. I've been familiar with them sending the jewelry out to be inspected, then I'm told a price or repair options. The women in the jewelry department just acted like it was the most difficult thing to simply send a necklace out for redipping or resizing. I'd save my time and never shop here again after being an avid customer so many years. I paid off and closed my card, and will buy jewelry elsewhere from here on out.

Feb 2023

Old rude lady Melinda should not be working in customer service !!!!!!!!!!!!! She should retire ! She clearly hates her job ... me and my bf went to go pick up my jewelry that we left to get cleaned and she was so rude and disrespectful she even cut us off when we were talking and explaining to her about my jewelry that we were there to pick up !! I didn't understand her attitude she had no reason to give us such s****y attitude when we were so nice to her !!! I had to walk away before I gave her the same disrespect she was giving me ... I hope management does something about her she literally almost ruined my night