Ulta Beauty

Ulta Beauty is a popular retailer in the US that offers a wide range of beauty products from various brands. Customers can choose from over 25,000 products across categories like hair care, makeup, and skincare. The retailer also offers a salon that provides services such as haircuts, hair coloring, and makeup applications. One customer shared that Ulta Beauty is their go-to destination for beauty products and that they appreciate the welcoming atmosphere and the affordable prices. They specifically mentioned the expertise of a stylist named Yovana and the excellent customer service provided by manager Nancy. Another customer also praised the retailer's product offerings and the results they deliver. However, they had a negative experience with the customer service and felt uncomfortable due to the excessive attention from employees. They mentioned that it seemed like the employees were watching them suspiciously, which made them feel like they were being accused of theft. A third customer shared their disappointment about a stylist who used to work at the Ulta Beauty salon and was skilled at styling their hair. Unfortunately, the stylist is no longer there and the customer was not informed about their departure. In summary, Ulta Beauty offers a wide range of beauty products and salon services, and customers have had positive experiences with the products and the expertise of certain stylists. However, some customers have had negative experiences with the customer service and have felt uncomfortable due to excessive attention from employees. Additionally, some customers have been disappointed when a stylist they liked left the salon without any prior communication.