Water Heater Installation Repair in Mission Viejo

“A year ago I contacted Swift Water heater because our water heater was not working. I spoke to Jay and he asked me if it was leaking and I told him no. He said it was probably the thermo couple and told me how to fix it. That saved me thousands of dollars at the time so when our water heater was leaking the other day I realized it was time for a new one. The decision to go with Swift was a no brainer. His crew came out this morning and installed a new Navien tankless water heater and I couldn't be happier with the service and the quality of work.“

“Rick and Eddie were absolutely an answer to my prayers! I needed help ASAP for an emergency involving a disastrous job previously done by another (totally incompetent) plumber. POP's Family Plumbing came the very next morning! I had no idea to what extent my project would be affected. I needed somebody who would be honest, because I was aware that whatever corrections needed to be made would have to be made, which means that the budget was uncertain.

Rick and Eddie worked together seamlessly. They assessed the situation quickly, determined the correct course of action, and ensured that the work to install my shower pan, bathroom walls, and tile could continue without major disruption to the process. The price for their work was extremely fair! They were very professional and very kind. I would recommend them wholeheartedly! THANK YOU, POP'S FAMILY PLUMBING!! I am a customer for life. :-)“

“Excellent customer service. Responded to my request with an hour. Sent technician within 2 hours. Jacob was wonderful. Knowledgeable, professional and thorough. Definitely impressed with this company and recommend without hesitation.“

“Mike M at RSM Plumbing saved us today - I would give him a million stars out of 5 if I could. We are nearing the end of a complete home remodel and the sub-contractor installed our new countertops today - on a Saturday. I wasn't home but my husband called to tell me that the subs broke the valve under the sink (or something along those lines - plumbing is not a language I speak fluently), and water was flooding the brand new hardwood floors we just had installed in the kitchen, entry way, and into our dining room. My husband and the sub got the water shut off - but we needed a plumber in ASAP to fix the broken valve (or whatever it was). My husband called RSM Plumbing and they sent Mike M out to fix it. He came out within an hour or so and quickly fixed the problem. After he left we realized that the pilot light on the hot water tank wouldn't light again despite my husband's efforts. Mike M was already on his way to another job about an hour away but I called the dispatch who plead our case to Mike M who agreed to drive an hour back out of his way to come and fix the pilot light. Let me tell you - Mike M didn't have to agree to help us out. The job he was on was near his home and it would have been the last one of his long Saturday - but he DID come out and he DID help us out. If he hadn't - we likely would have been without hot water until Monday. Mike's kindness, and the dispatcher's (didn't catch her name) kindness and empathy about our frustrating and dire situation really touched my heart. It's so nice in these challenging days and times to deal with wonderful people who go out of their way for a customer. So THANK YOU MIKE M AND NICE DISPATCHER!“