U.S. Bancorp Investments - Financial Advisors: Mission Viejo

Oct 2023

I go to the Vista U.S. Bank Branch. Throughout the Union Bank merger, the exceptional staff dealt with long lines of customers adapting to the change, asking questions, etc. The vibe inside was always positive and each teller, and manager I dealt with were friendly, knowledgeable, and kind. The outside ATM never works on weekends. Whenever i needed to get cash it was out of service- not cool! I gave this bank 5 Stars because of the people who work for the Vista U.S. Bank Branch! They genuinely care about each customer as if we were family- regardless of the stresses of the day! Thank you U.S. Bank employees, you're the best!

Sep 2020

This is a great branch with a perfect location. The staff at this location was quick and efficient. It's hard to figure out which branches are open during these crazy times. It was nice because there was no line and I just walked in and conducted my business and left. They were not offering any coffee or dum dum suckers for the time being until things get back to normal.

Mar 2018

I went to US Bank to do some banking and get some paper work notarized. I was greeted by Melissa Kumalaputra. She excelled in answering my questions. She was dedicated, reliable, with a driven attitude to her job. I believe that caring for your customers is of primary importance. She was friendly yet professional. Regrettably, outstanding customer service such as Melissa's, very rarely exists with big companies anymore. Keep up the splendid job. I appreciate you!!!!