Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering a wide range of products including cosmetics, skincare, haircare, and fragrances from over 500 brands like Tarte, Fenty, and CHANEL. Customers appreciate the variety of over 25,000 products available, including exclusive items from Kylie Cosmetics and Olaplex. The store emphasizes conscious beauty, providing vegan, cruelty-free, and sustainable options. The customer service at Ulta Beauty receives high praise. Alex, a knowledgeable employee, is recognized for her remarkable ability to match colors and provide helpful suggestions. Cristian Ramayo is noted for his friendly and patient service while assisting customers with gift purchases. Stylists like Naz are appreciated for their expertise and honesty during consultations. Naz, in particular, handled a challenging hair color request with care, making sure the customer felt comfortable while achieving their desired look. She went above and beyond, staying late to ensure a satisfying experience. Ulta Beauty also offers salon services, including haircuts, color, and makeup applications, with both appointment and walk-in options available. Overall, Ulta Beauty is celebrated for its exceptional customer service and commitment to quality beauty products.