From Royal Wood Service & Supply Inc.
At Royal Wood, we focus on one product: engineered hardwood floor. Because they provide the best combination of long lasting natural beauty, wear resistance, stability and economy. We source the world to find the best product so you can focus on the rest of your project. With modern technology, we are able to cook the perfect tone for every taste while preserving the same toughness of hardwood such as European white oak. You don’t have to settle for a mass produced “me too” furniture. Whether you want your furniture to be a perfect match of your beautiful floor or want a bit contrast to create that conversational piece,our woodworking special force can work with you to make your dream design a reality.
First, let me start by saying I never leave reviews since my contractor is the one who deals with the stores directly. I have been a realtor for over 10 years buying homes remodeling and selling. I have been coming to Royal Wood for almost 2 years now the floor is premium quality I also get my stair nosing and stair treads as well from here to match the exact floor I am having installed, but in these last two months, the quality work for the nosings and stair treads have not been good whatsoever. I would have to give whoever is making the nosing A1 star. And I have reached out to other realtors who also have their contractors go through here and it has been the same Poor Work . So I asked if they had any information for another store that makes customize nosing and stair treads and this is where it leads up to why I'm giving this store five stars a contractor gave me the number to Jessie so I gave him a call and he was out of work once I found out why he was out of work. I felt really bad, but he still showed up to both houses not only remove the stair noses. She fix them covered all the cracks in the seams, stain them and reinstalled them and also fixed a few pieces that had came scratched I was blown away by the quality of his work I offered to pay him or even give him any type of income since he was out of work and refused to take it. He was very disappointed in the quality of work that I received and this was 2 of the houses I am selling. multiple contractor have been trying to hire him as their manager but he is loyal and that what also makes him a great employee so if you are going to come here for any wood work please request Jessie his work is beyond perfection so from me and my realtor staff a big thank you Jessie both houses sold and clients loved the floor and we are deeply sorry for your loss.
I purchased wood from Royal wood at 2019. The wood has high quality with attractive price. I went to the store again to find more woods same with my floor. They no longer sell that kind of wood, but the boss kindly give the demo woods for free, and help me to more in their warehouse! He is a really decent businessman and care about the customers and woods he sell. Also the boss told me how to maintain the wood floor I bought. They really care about post sell service!
I purchased wood from Royal wood at 2019. The wood has high quality with attractive price. I went to the store again to find more woods same with my floor. They no longer sell that kind of wood, but the boss kindly give the demo woods for free, and help me to more in their warehouse! He is a really decent businessman and care about the customers and woods he sell. Also the boss told me how to maintain the wood floor I bought. They really care about post sell service!