I made eye exam appt as a new patient. Came in 15 mins early to fill out the necessary paperwork. Dr. Tai was very professional. The exam went well albeit my eyes did get worse and will need a stronger prescription. They did have the frame I was looking for by Oakley but not the correct size, the one they had was a bit too big so I decided to get them elsewhere. They said they could see if they can order it but wasn't pressured and instead I decided to go online. I would highly recommend Zoom, I felt I was not rushed and all the charges were clearly explained from what the insurance will cover and not.
August 2022
Una was very helpful to my wife who I brought in for an eye exam and possibly new pair of glasses. She help Dr. Tai with some testing. My wife said Dr. Tai was extremely kind and explained what the exam would entail. She wasn't sure from the beginning when entered the place. But overall my wife felt afterwards the whole entire experience was very positive. She would recommend trying Zoom. Her glasses will take 2-3 weeks which expected, even LensCrafters take that long now for some reason, not sure why, I remember they use to do it in a few hours, maybe supplier issues. Anyways my wife didn't need anything special in terms of her glasses so she ordered standard... read full review
August 2022
The staff were very friendly and welcoming, easy to talk to. They gave amazing recommendations on which pair of glasses I should choose. The doctor (Dr. Tai) was friendly as well, the exam went smoothly and quickly without much waiting time. She was easy to talk to and addressed any concerns I had. Plan to use them in the future!
I made eye exam appt as a new patient. Came in 15 mins early to fill out the necessary paperwork. Dr. Tai was very professional. The exam went well albeit my eyes did get worse and will need a stronger prescription. They did have the frame I was looking for by Oakley but not the correct size, the one they had was a bit too big so I decided to get them elsewhere. They said they could see if they can order it but wasn't pressured and instead I decided to go online. I would highly recommend Zoom, I felt I was not rushed and all the charges were clearly explained from what the insurance will cover and not.
Una was very helpful to my wife who I brought in for an eye exam and possibly new pair of glasses. She help Dr. Tai with some testing. My wife said Dr. Tai was extremely kind and explained what the exam would entail. She wasn't sure from the beginning when entered the place. But overall my wife felt afterwards the whole entire experience was very positive. She would recommend trying Zoom. Her glasses will take 2-3 weeks which expected, even LensCrafters take that long now for some reason, not sure why, I remember they use to do it in a few hours, maybe supplier issues. Anyways my wife didn't need anything special in terms of her glasses so she ordered standard... read full review
The staff were very friendly and welcoming, easy to talk to. They gave amazing recommendations on which pair of glasses I should choose. The doctor (Dr. Tai) was friendly as well, the exam went smoothly and quickly without much waiting time. She was easy to talk to and addressed any concerns I had. Plan to use them in the future!