I can't say enough good things about Otto's Appliance. This is the second time we've used them and they didn't disappoint. From the initial phone call to schedule the repair, all the way to the completed job, everything went smoothly. There are other companies in the area that will try to overcharge for very simple issues. Otto's is 100% trustworthy and always does a great job.
March 2024
I couldn't recommend Angelo and Tony more highly. Another company scheduled to see me first, did some assessments and called the manufacturer (18 year old Bosch dishwasher) and concluded it couldn't be repaired and it was time to replace it. I almost cancelled Angelo's visit, but Tony told me he was confident he'd find a solution. Angelo came, did diagnostic, replaced a part and soldered a faulty conduit wire and we're back in business! These guys know what they're doing - Angelo explained everything about how this unit operates. I would always check with them before scrapping a large appliance like this. Thank you Otto's!!
December 2023
So we had a Bosch dishwasher with some kind of weird problem that the Bosch machines often have. I looked on yelp and auto appliance service came up right from the top with great reviews so I called him on the day after Thanksgiving, so there was a delay and call me back, but that was totally fine and expected. Told him the problem and he pretty much diagnosed it over the phone but said they would be out the next day. Came out and it was a pretty extensive job to get to the problem, which was of course a little piece of plastic wedged in some back of the dishwasher. Anyway, terrific service got me right in line as soon as they could super friendly service very reasonable... read full review
I can't say enough good things about Otto's Appliance. This is the second time we've used them and they didn't disappoint. From the initial phone call to schedule the repair, all the way to the completed job, everything went smoothly. There are other companies in the area that will try to overcharge for very simple issues. Otto's is 100% trustworthy and always does a great job.
I couldn't recommend Angelo and Tony more highly. Another company scheduled to see me first, did some assessments and called the manufacturer (18 year old Bosch dishwasher) and concluded it couldn't be repaired and it was time to replace it. I almost cancelled Angelo's visit, but Tony told me he was confident he'd find a solution. Angelo came, did diagnostic, replaced a part and soldered a faulty conduit wire and we're back in business! These guys know what they're doing - Angelo explained everything about how this unit operates. I would always check with them before scrapping a large appliance like this. Thank you Otto's!!
So we had a Bosch dishwasher with some kind of weird problem that the Bosch machines often have. I looked on yelp and auto appliance service came up right from the top with great reviews so I called him on the day after Thanksgiving, so there was a delay and call me back, but that was totally fine and expected. Told him the problem and he pretty much diagnosed it over the phone but said they would be out the next day. Came out and it was a pretty extensive job to get to the problem, which was of course a little piece of plastic wedged in some back of the dishwasher. Anyway, terrific service got me right in line as soon as they could super friendly service very reasonable... read full review