“My 13 yo DNR dog saw Dr. Couch (Gina, Michelle) today to get a benign superficial sebaceous adenoma on his muzzle removed. They were incredible and took care of him there & then. It was a wonderful experience. Highly recommend!“
“I drive all the way from Vallejo to bring my European Lagotto Romagnolo here. Dr. Unger is warm, sensible, conservative in her approach and real about the challenges pet owners face sometimes. It's about a 4 hour RT drive for me but it's worth it for the excellent care we receive. I've boarded here too. The only suggestion I have is for the post-boarding bath. Lagottos have a wool-like, non-shedding, water-repellent coat. It's not fur. You have to get him soaked before shampooing. It takes many runs of water for the hair to actually get wet enough to lather into the coat. When he's been bathed here he was not clean or fresh smelling at all when I picked him up and I could tell the coat was not wet so the shampoo couldn't do it's job. When he's wet the curls will hang straight down and you'll see his skin. Then you can lather nicely. Other than that I love this hospital. Well worth the drive.“
“- I really appreciate Dr. Knowles' (sp) experience and analytical approach with my Westie. She doesn't seem to be in a hurry, just wants to get to the bottom of his problem, whatever it is, and fix it properly.
- The vet techs I've worked with are very helpful and just nice people. They listen!
- The office manager went way beyond what she needed to do customer service-wise for my Westie. Won't go into detail here, but it was a huge help to me while I was on the East Coast.
- Middletown Animal Clinic is not at all the closest vet clinic to me (by far!), but I keep going there because I've seen they are experts and they CARE. Thanks, y'all!“