About Middletown Animal Hospital
Middletown Animal Hospital, led by a team of experienced veterinarians, offers compassionate and expert care for both large and small animals. While the hospital's service may be impacted by some organizational and time management issues, the staff works hard to provide state-of-the-art equipment and medical care. The commitment to listening to customer concerns is evident, as demonstrated by a refund given after a pricing dispute. Many reviewers highlight the helpfulness and kindness of the vet techs, who take the time to listen to pet owners. One reviewer praised Dr. Couch for her careful handling of a benign superficial sebaceous adenoma removal, noting it was a wonderful experience. Another customer expressed deep gratitude for the phenomenal care their dog received during surgery, describing it as a "spa day" for their beloved pet. Overall, Middletown Animal Hospital aims to deliver top-notch veterinary care at an affordable price. Despite occasional shortcomings, the hospital's dedication to its patients shines through, making many clients willing to travel long distances for their services.
- I really appreciate Dr. Knowles' (sp) experience and analytical approach with my Westie. She doesn't seem to be in a hurry, just wants to get to the bottom of his problem, whatever it is, and fix it properly.
- The vet techs I've worked with are very helpful and just nice people. They listen!
- The office manager went way beyond what she needed to do customer service-wise for my Westie. Won't go into detail here, but it was a huge help to me while I was on the East Coast.
- Middletown Animal Clinic is not at all the closest vet clinic to me (by far!), but I keep going there because I've seen they are experts and they CARE. Thanks, y'all!
My 13 yo DNR dog saw Dr. Couch (Gina, Michelle) today to get a benign superficial sebaceous adenoma on his muzzle removed. They were incredible and took care of him there & then. It was a wonderful experience. Highly recommend!
My heart is so grateful to the whole team at Middletown Animal hospital. My beloved Big Dog came through surgery great, again! Their care is phenomenal. He even enjoyed lolling in the lap of a lovely vet tech as she combed his fur! Of course my handsome charmer made surgery into a spa day instead! They shared such nice things about him too. Above and beyond the excellent surgery. Im just so grateful! They've been helping me care for my dogs and cat for many years now. I drive an hour for that, because it's worth it.