Merced Veterinary Clinic: Cook Paul DVM

Dec 2023

Beware for new customers/clients. They are good on ripping you off by obtaining deposits. Don't fall for it, they will take advantage of you if you misunderstood in some point, they won't refund your deposits (they are opportunist) no CONSIDERATIONs! (I was a new client)

May 2023

Be Very Aware! This place is dishonest.. lies to you on phone so you leave a deposit, then sends you links to agree on many things to charge you.. they try and nickle n dime you.. you want a simple spay and they try and turn a 245 dollar spay into a 1000+ bucks..( trying to add a bunch of unnecessary charges..) these people are weasels! They try and make you agree on each charge to add 500 here.. 200 here 50 hear and so on.. its pure bull crap they trick people like this and then say you can cancel but you loose your deposit! They are very unprofessional and rude..

Feb 2023

I wish I could give them less! Had appointment made for this past Thursday (booked about 2 weeks out and they had very limited openings), called me hours before my appointment to tell me they had to cancel. Instead of giving me options to reschedule with some flexibility, they informed me they had rescheduled me for Monday morning. I was already having to take time off of work to take her in to her initial appointment, and now I'm going to have to take more time off to get her in Monday morning. On top of this, receptionist was very rude and unhelpful in response to my attempts to resolve this situation.